Terms of service

Overview

Welcome to Kongura. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or placing an order, you agree to these terms, subject to any rights that cannot legally be excluded or limited. If you do not agree, please do not use our services.

Eligibility and Use of Our Store

You must have the legal capacity required to enter into a purchase agreement in your location to place an order.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, or misuse our services.

Products and Descriptions

We aim to display our products, colors, designs, and descriptions as accurately as possible.

Actual colors may vary slightly due to screen settings, lighting, printing processes, and differences between production batches. Such variations do not excuse a product that materially differs from its description.

Please review product descriptions and size charts carefully before placing an order.

Pricing and Payments

All prices and available payment methods will be displayed at checkout. Unless otherwise stated, prices do not include additional taxes, customs duties, or fees that may apply.

We reserve the right to correct pricing or listing errors and update product prices before an order is placed. If an error affects an order already submitted, we will contact you and handle the matter in accordance with applicable law.

Payment must be successfully authorized before an order can be processed.

Orders and Fulfillment

When you submit an order, you are requesting to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted or shipped. We may need to decline or cancel an order in circumstances such as suspected fraud, inventory or production problems, pricing errors, or fulfillment restrictions.

If we cancel a paid order, we will arrange any refund required by applicable law.

Some products may be printed or produced on demand by third-party fulfillment providers.

Shipping and Delivery

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by carriers, customs authorities, severe weather, or other circumstances outside our reasonable control. This does not exclude any legal obligations we have concerning delivery, refunds, or undelivered orders.

For further details, please read our Shipping & Delivery Policy.

Returns, Refunds, and Cancellations

Our Refund & Return Policy explains the process for reporting defective or incorrect items, requesting eligible returns, and cancelling orders.

Nothing in these Terms of Service removes any mandatory consumer rights that apply to your purchase.

Intellectual Property

Unless otherwise stated, the original artwork, graphics, branding, written content, website materials, and other content created for Kongura belong to us or our respective licensors.

You may not reproduce, distribute, modify, sell, or commercially exploit our original content without the required permission.

Third-party names, trademarks, characters, and other intellectual property remain the property of their respective owners. Their appearance on our website, if any, does not imply affiliation or endorsement.

Third-Party Services

We may use third-party services for payments, website hosting, production, shipping, analytics, and other business functions.

Those services may be subject to their own terms and privacy policies. Our use of a third-party provider does not remove any responsibility we have to customers under applicable law.

Disclaimer and Limitation of Liability

Our services and products are provided subject to applicable law. We do not guarantee uninterrupted or error-free website availability.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including any mandatory consumer rights or remedies.

Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be published on this page with an updated date.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

Contact

For questions about these Terms of Service, contact us at kongura.teea@gmail.com.